Your homepage is easily the most important element of your brand’s website. It’s the first thing visitors see when they click on your URL, and you don’t have very long to make an impression: Users typically leave a webpage within 10 to 20 seconds unless they see something worth sticking around for.
A well-designed homepage that quickly and clearly presents your brand’s most important information, value proposition and call to action can encourage higher conversion rates. We asked 12 members of Young Entrepreneurs Council to share some smart design elements that will turn online prospects into paying customers.
1. A Question and Answer Section
Most people are lazy. Ninety-nine percent of your customers won’t email, chat or call to ask you their deal-breaking question. If they have a question in their head that’s unanswered by your page, they’ll simply go elsewhere. Which questions should you answer? To make a list of questions, look through your past conversations with customers and use AnswerThePublic.com with your brand name.
– Kevin Tao, NeuEve
2. Multifunction Live Chat
An interesting live chat module holds the key to conversions. Live chats are inexpensive to maintain and are excellent data mining sources. The utility of the live chat goes beyond converting paying customers as it assists in tracking feedback to improve upon existing products and create new products or services. You gain clients with customer service.
– Matthew Capala,